FAQ

Standard Shipping Method

In order to keep our prices low we have standard shipping direct from our suppliers who are located around the globe. Normal shipping times are from 2 to 4 weeks. Some items may have faster shipping offered at an additional cost. If so then this will appear as an option during checkout.

If your product has not arrived AFTER this time, please contact us via our contact page and we will investigate for you.


Multiple Deliveries

We ship orders from various international warehouses located around the globe. Our stock is spread out over multiple fulfilment centres in order to minimise our distribution costs. A single order with different items may actually result in a number of individual deliveries. Do not be alarmed as some of our fulfilment centres may be able to ship faster to you due to their proximity to your delivery address.

If after 4 weeks you do not have all your items then please contact us via our contact page and we will investigate for you.


Money BackĀ Guarantee

We want you to be happy.

If you’re not 100% satisfied with the item(s) you receive for the investment made please let us know and we will arrange a refund process for you.


Is Great Gear Ideas a real store?

Yes we are. And we online only.

The team at Great Gear Ideas have been involved in various retail operations for over 20 years. We have recently made the decision to focus purely on ecommerce as it provides us with the best platform to help serve a larger number of our valued customers located across the globe, whilst being able to maintain competitive prices.

This store is relatively new. At this stage as we continue to build our brand we are promoting some amazing offers.

But we always want to provide you with “Great Gear Ideas” and if you join our VIP club then you’ll also receive 24 hours pre notification of any special offers before we advertise. Many of our promotional offers will be for a limited time or have a limited qty available. So if you see something you like, then you may need to grab it quick!.


Other Feedback

If you would like to provide us with any other feedback or would like any other items clarified then please complete and submit the formĀ  below.

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